To:
Department of Managed Health
Care
California HMO Help Center
980 Ninth Street, Suite 500
Sacramento,
CA 95814-2725
888-HMO-2219 |
The Joint Commission
One Renaissance
Boulevard
Oakbrook Terrace, IL 60181
800-994-6610 |
CC:
Governor Arnold Schwarzenegger
State
Capitol Building
Sacramento, CA 95814
916-445-2841 |
Office of the
Patient Advocate
980 Ninth Street, Suite 500
Sacramento, CA
95814
916-324-6407 |
California Consumer Health Care Council
P.O. Box
590307
San Francisco CA 94159-0307
415-666-0757 |
Consumers
Union
1535 Mission Street
San Francisco, CA
94103
415-431-6747 |
Board of Registered Nursing
P.O. Box
944210
Sacramento, CA 94244-2100
916-322-3350 |
Gloria Allred (Legal
Expert)
Michael Moore (Film Producer)
Christina Gonzalez (Fox 11 News)
Jia-Rui Chong (Los Angeles Times)
Charles Phillips M.D . (Medical
Expert)
John Metz (Consumer Health Care Expert)
Vickie Travis
(KaiserPapers.org) |
PDF file showing letter received from Kaiser:
http://www.kaiserpapers.info/pdf/Kaiser-Membership-Under-Review_9-1-06.pdf
To Whom It May Concern:
Please see previous complaints for background
information:
http://www.kaiserpapers.info/helpdebi.html
and: http://www.DebraMoretta.com
On 7-27-06, my wife, Debra Moretta was under the care
of a very competent and personable nurse named "Stephanie". I personally
witnessed her trying to save the life on an elderly woman just a few rooms
away. Unfortunately the woman didn't make it, but it certainly wasn't because
Stephanie didn't give a 100% of herself trying. At any rate, Stephanie and I
got along great, joking back and forth constantly.
By this time Debi
had been in the hospital for nearly 5 weeks and I hadn't been home in several
days. Stephanie had joking told me many times that I needed a shower, so I
decided she was probably right. At that point I joking said, "since you're
Debi's nurse, I'll go home and shower, but if she dies while I'm gone…I'll kick
you ass!" We both laughed and I went home. It's important to note that Debi
seemed to be doing much better by then. In fact, she was discharged the
following day.
Before returning that evening, I called and spoke with Stephanie. We had a very
nice conversation, during which time she told me that her and her husband were
preparing to go on vacation, but I don't recall where. Anyway, by the time I
returned to the hospital her shift had ended and she had already gone home.
The following morning (7-28-06), I was talking to a discharge
planner. She told me that Stephanie had felt threatened by my "I'll kick you
ass!" statement. I was in shock! I explained to this person that her feeling
threatened made absolutely no sense, as we were clearly joking with each
other.
Later that same day (7-28-06), I was talking to "Linda
Bodell". I explained to Linda that Stephanie and I were just kidding around and
therefore I didn't understand why she felt threatened. Linda said, "That's not
what happened at all." She said that
"a supervisor had overheard Stephanie
telling a coworker about it." She went on to say that "Stephanie had called her
to complain about the supervisor blowing my statement out of proportion." Linda
also told me not to worry about it, as she had noted in the report that
Stephanie and I were only kidding around.
Either of the following
Kaiser employees can easily verify my above statement.
Linda J.
Bodell, RN, MSN
Clinical Director
Medical/Surgical Services
9961
Sierra Avenue
Fontana, CA 92335
909-427-4156 |
Laurie Walsh
Member Services
9961 Sierra Avenue
Fontana, CA 92335
909-427-5823 |
That being said, I received the attached in today's mail
(9-2-06). In light of the above in combination with recent complaints, I see
this as Kaiser's way of using something that was nothing more then two people
relieving a little stress, as a leverage point enabling them to walk away from
their responsibility for the horrific situation they've put us in. How many
more complaints must be filed before the "DMHC" and "The Joint Commission"
finally do something? Please do not allow Kaiser to get away with these
injustices!
Thank you once again,
Nick & Debi
Moretta
16647 Ponca Street
Victorville, CA 92395
Home:
760-951-2825
Cell: 760-900-6950
Medical Number: 1027-52-28
Email: nick.moretta@gmail.com
Web site: http://www.DebraMoretta.com
PDF file showing letter received from Kaiser:
http://www.kaiserpapers.info/pdf/Kaiser-Membership-Under-Review_9-1-06.pdf
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